SUCCESS STORIES & TESTIMONIALS

Smart. Detailed. Innovative. Efficient. All the things you want in a Dev Shop that you never find. Blackburn has it in spades. Best Dev Shop I’ve ever worked with, and I have worked with many. You will not be disappointed.

Source: Google

Can you share any outcomes from the project that demonstrate progress or success?

The app was developed quickly and efficiently. The app was approved in a timely fashion.

How effective was the workflow between your team and theirs?

Rob and his team were extremely effective communicators. They have a system that was easy to use and enhanced our ability to keep the project moving forward with transparency.

What did you find most impressive about this company?

We have dealt with other developers over the past 10 years. Every one of the interactions was fraught with over promises, under deliveries and poor communication. We didn’t have a single one of those problems with Blackburn Labs. Their work ethic is extraordinary and they deliver what they promise, when they promise. I cannot say enough good things about them and we will never use another developer. In addition, Blackburn proposed unique, innovative solutions to problems that had plagued us for 10 years.

Are there any areas for improvement?

I can’t believe I am saying this about a development team, but not a single thing. Blackburn Labs is exceptional.

Source: Clutch.co

I’ve worked with Rob as a Developer on a number of projects. His deliveries are always on time and top quality. Additionally, he is a gifted problem solver. He is able to digest and conquer even the most complicated technical challenges. For one project, he was able to write optimized SQL queries that processed vast amounts of complicated data to generate useful reports. It was a task that would have overpowered most developers. I will continue to reach out to Rob to help with my projects in the future.

Can you share any information that demonstrates the impact that this project has had on your business?

By switching from a completely paper-based process to the new app, we’ve been able to scale our services to better care for our patients. The app features a user-friendly frontend, and we can collect data through the backend. There’s also an algorithm calculator for specific disease states.

How was project management arranged and how effective was it?

Rob worked side-by-side with our internal team and was super flexible. He wore many hats depending on the task at hand, serving as an independent contractor, a manager, and a trusted confidante who could shed light on large, strategic build concepts.

What did you find most impressive about this company?

Blackburn Labs introduced us to several industry best practices, including agile/Scrum methodologies, test-driven development (TDD), behavior-driven development (BDD), and continuous integration (CI). They were very professional and often went above and beyond the scope of work.

Source: Clutch.co

I worked with Rob as a marketing exec specifying a very difficult web service. I have never had an experience as good as that one, with any development team. His coaching showed that he was fully aware of the commercial side of the business. His team was phenomenal and very loyal to both he and the cause. I wish I was still working with him, as I would have held him forever in my reach. Any company would be joyous to have him.

Source: LinkedIn

Rob understands how the commercial side of business runs, so he can make connections and recommendations that make sense and bring the right level of challenge to your thinking as well.

Source: Thumbtack

What evidence can you share that demonstrates the impact of the engagement?

Rob delivered the highest level of results, going beyond our expectations. He’s greatly impacted our ability to plan the project, and though we haven’t started the implementation process yet, we’re extremely pleased with the work he’s done. He’s had a significant impact on the project.

How did Blackburn Labs perform from a project management standpoint?

Our project manager is an expert in what he does. We had weekly meetings with Rob, where he presented his work through PowerPoint, and we, in turn, provided feedback and asked additional questions. These meetings helped us build an overview of available technologies, as well as construct plans involving timelines and cost for the next phase of our project. It was very effective.

He provided a transparent tracking system so that we could track his work every step of the way. They provide transparent and effective project management that exceeds expectations.

What did you find most impressive about them?

The aspect of Rob’s work we appreciated the most was his willingness to teach us about his process. He always explained why he recommended a certain technology over another in a clear, concise way that was very helpful to us. It’s one of the reasons why I’d like to continue working with Rob in future engagements.

Source: Clutch.co

Robert is extremely talented and passionate about his work, and also very helpful, informative, and patient with instruction. He is also fun to work with, and taught me a lot while we worked together. I wish I could have worked with him longer to have learned more.

Though I served as the Marketing Director for several branches of Primary Residential Mortgage, Inc., my specialty definitely was not in website development. Our site was outdated, the back end was clunky and it was certainly not mobile friendly. After asking around, I received Rob’s information and reached out to have him work with us to develop a new, cleaner and more user friendly site (both on the back end to make our own updates and changes, as well as for our clients).

Rob worked diligently to meet all of our criteria, providing insight and suggestions, and making changes when we wanted to “guess and test” our theories on how we wanted it to look and work. Rob got the job done quickly and efficiently, and was always available when we had questions or needed something.

Rob knows his stuff and is a pleasure to work with. I have passed his information on to anyone who has come to me looking for assistance with websites, landing pages, etc. I would highly recommend Rob to anyone who needs help in this area, whether you know nothing and need someone to take charge and build something great, or if you know the basics but seek someone who can add that professional touch to what you’re trying to accomplish.

Robert is very insightful and highly knowledgeable in a lot of useful areas. He’s helped me on a few projects to date and has become an invaluable resource to me. His professionalism and work ethic is unmatched in my experience. With a wide ranged skill set accompanied by extreme diligence ensures that I will call on him for any project now or in the future.

I’d like to give more than five stars. Rob Blackburn was incredibly responsive, took the time to understand my issue and dealt with me- a non-tech person- in a professional and clear manner. He went above and beyond to help us and I am more than pleased! I will definitely use him for further projects and cannot recommend him highly enough.

“I was initially hesitant to engage with a software designer as I was concerned I did not have the skills to comprehend the scope of work my programs most needed. However, Rob and his Team quickly put my concerns to rest. They explained everything in a way that was simple to understand and always listened to our needs. They are very approchable and always return calls and emails promptly. Rob and the team at Blackburn Labs made our operation more efficient and for that I am truly grateful.”

Feedback Summary: Blackburn Labs is still working on regulatory steps needed before the launch. However, they expect to complete the web app several weeks ahead of schedule. Their team goes beyond the scope to support the client, including finding ways to protect their IP and security. They also communicate clearly.

Source: Clutch.co

Feedback Summary: Since working with Blackburn Labs, the company sped up their way to their goals and operations. They consistently sent updates and ensured the client’s involvement in decision-making and post-completion testing. Their professionalism and ability to take on a complex project were impressive.

Source: Clutch.co

Feedback Summary: Blackburn Labs built exactly what the client wanted. The team also trained the internal team how to use the guides to meet their additional needs. They were also generally responsive and addressed feedback in a timely manner.

Source: Clutch.co

He and his entire team are very good at evaluating project needs and providing thoughtful recommendations and solutions. They are all also good at explaining the options in a clear understandable manner and have been truly supportive of this project from the beginning.”

They review and test the solution multiple times before releasing it. They’re deliberate in rolling things out, and their processes are very smooth and professional.

In addition, Blackburn Labs’ team is creative and understands what I need — they help me find the best ways to develop our solution. They don’t just follow my instructions; they spend a lot of time knowing our company’s needs.

Feedback Summary: Blackburn Labs has had a tremendous impact on the client’s product. The team lead excels at understanding complex requirements and delivering appropriate solutions. Without his meticulous support, the complex product wouldn’t have achieved its current state. His follow-through is also fantastic.

Source: Clutch.co

“Blackburn Labs makes you feel valued. You never feel as if your questions are dumb, they take the time to explain options. They make recommendations but definitely are not pushy about it. Communication overall is seamless – they are responsive, and everything is actionable. Time is never wasted.”

The new website was long overdue and it is beautiful! I am very happy with the final product and am especially happy to have a website I will be able to manage myself. Thank you Norma!